Samsung washing machine fault codes

In order to inform the user about the occurrence of any malfunctions, error codes of Samsung washing machines were integrated into the information interface. Users can correct some errors on their own, but for this the owner of the unit should know exactly what the snag is. You should not call the specialists in the field of repairing washing machines at the same time or take her to the repair center. In this publication, we will tell you about the most common breakdowns that can occur in the device and how to diagnose them. To make it easier for you, special error codes have been developed.

Samsung washing machines have their own error codes that were originally embedded in them to understand the malfunction that occurred during the operation. In the lists below you can get an idea of ​​the faults and their codes. For ease of reading and understanding, we have divided them into target groups to make it easier for you to navigate in them.

Errors associated with the water level sensor

Error 1E on a Samsung washing machine is caused by incorrect operation or complete failure of the water level switch, the so-called pressure switch.

Causes of occurrence:

• destruction of the control module;
• blockage or pinching of the level switch tube;
• disconnecting the tube;
• destruction of the integrity of the wiring or terminal connections;
• incorrect or complete inoperability of the level switch;
• mechanical damage or chipping of the tube going to the relay.

See also - What does error 1E, E7, 1C mean on Samsung washing machine

Problems with the tachogenerator of the electric motor

Consider the error codes that arise directly when the tachogenerator does not work correctly.

Error 3E

Variants of occurrence:

• violation of the integrity of the motor winding;
• violation of the contacts of the electric circuits of the engine;
• damage to the contact elements of the tachogenerator;
• ingress of foreign bodies into the working area of ​​the engine.

3E1

Appearance options:

• the engine cannot start because the maximum possible weight of the laundry is exceeded;
• violation of the integrity of the electric motor contacts;
• failure of the tachogenerator.

3E2

Indicates a bad tachometer signal, most often appears for the following reasons:

• violation of the integrity of contacts between elements;
• failure of the tachogenerator;
• other factors.

3E3

• displacement of the elements of the electric motor is possible only if the mechanism is equipped with a direct drive;
• malfunction of the tachometer signals;
• incomplete or missing contact with the module.

3E4

• malfunction of the electric motor;
• failure of the tachogenerator;
• violation of the integrity of the contact pair.

Errors related to the problem of water intake

4E

• incorrect connection of hoses to the washing machine, replacement of hot and cold water pipes;
• lack of tight, tight contact between the hose and the dispenser;
• kinked or damaged hose;
• foreign objects entering the filler valve.

4E1

• a problem with the drying mode, namely, exceeding the water temperature threshold (over seventy degrees)
• inattention when installing water-conducting parts, that is, replaced by hot and cold water.

4E2

• During the delicate program, excessively hot water (more than fifty degrees) is dispensed.

Errors caused by insufficient or excessive voltage in the mains

Uc

The display of this abbreviation signals the excess or shortage of the required voltage level of the network. The maximum voltage threshold is considered to be 268V, while the minimum is 177V. After the voltage returns to between 177 and 268 volts, the running program will continue automatically.

Errors 9E1 and 9E2

These errors have the same symptoms as the above Uc. In order to find out what voltage is in the network, you can look at the stabilizer, if you have one. If it is not there, you can measure it using a multimeter. The data should be read only when the device is turned on.

Problem with the on / off button of the washing machine

Error code bE1

It can be caused by pressing the control key in one position, due to deformation of the key or control panel, or the key was pressed by the user for more than 12 seconds. It is not uncommon for this problem to occur when the fixing screws are “overtightened” at the installation site of the control panel.

bE2

It informs you about the deformation of the control panel made of plastic, or about the clamping of the control element, which is responsible for turning the unit on and off for more than half a minute. As in the case of the error above, it can occur when the screws are over-tightened, at the place where the control panel is fastened.

bE3

Occurs when the relay is incorrectly connected or the integrity of the contacts is violated. On top of everything else, the relay itself is likely to short-circuit.

Malfunctions of the sunroof blocking device

door dE

• Occurs when the door has been broken;
• Tilting the locking hook, which is responsible for keeping the door in the closed position;
• With a noticeable difference in pressure in the machine and the atmosphere, due to an excessive increase in temperature.

dE1

It occurs when the integrity of the wires is broken, improper installation or incorrectly selected replacement product.

Error dE2

It is quite rare among users, it is caused by overheating of the switch as a result of excessive fluctuations.

Heating Element Errors (TENA)

Errors NOT HE1 (H1)

• short circuit of the electric heating element, or breakage of contact wires;
• inoperability of the heating sensor or the heating element itself;
• washing units provide protection against overheating of water (over 100 degrees), as well as protection against empty heating of the heating element.

HE2

In case of overheating of drying over 145 degrees, the HE2 error will be displayed. Most likely, the temperature sensor has failed and must be replaced.

HE3

Associated with the malfunctioning of the steam drying of the washing machine. This error cannot occur for users with a drum.

Error caused by broken temperature sensor

tE1

• there is probably a malfunction in the heating element of the unit, or in violation of the integrity of the wires;
• incorrect connection of the device or rupture of connecting wires;
• there is no liquid in the cavity, which is necessary for the correct operation of the device or the temperature exceeds 100 degrees;

Error tE2

Appears in the absence of a tight sensor contact or as a result of the closure of the sensor contacts.

tE3

• short circuit of the sensor;
• missing or damaged terminal connection in the sensor;
• getting inside the condensate sensor.

Errors that may appear during device operation

5E

Caused by a problem with the water drain.

• ingress of foreign bodies into the drain pump compartment, as a result of which the impeller was destroyed;
• clogging of the drain pipe;
• clogging of the drain pipe;
• missing or missing contact of the drain pump;
• failure of some components of the assembly.

BE

Most often occurs in case of problems in the operation of the electric motor.

• the tachometer has failed, due to which the drum of the device does not rotate correctly;
• violation of the contact fields of the electric motor;
• damage to electrical circuits.

AE - problem with the commander

• The information panel and the command device do not exchange data with each other, as a result of which this error occurs;
• check the correct connection of the connectors and the operability of the controls, if a breakdown is found, replace the non-functioning elements.

CE

Signals about excess temperature in the unit.

• temperature rise over 55 degrees, which leads to a failure in the process of draining water;
• improper functioning of the temperature sensor or damage to its wires.

FE

Indicates violations in the ventilation process of the unit.

• violation of current-conducting circuits going to the fan;
• the condenser falls out of the connector due to the closing of the upper part of the washing machine;
• destruction of the starting capacitor;
• drying out of the lubricant in the cooler bearings, otherwise, there is a possibility that foreign objects have got into the blades.

OE (FE)

Error code displayed when the unit has exceeded the required water level for the selected program.

• the pressure switch tube (water level switch) is clogged;
• water intake cannot be carried out due to the ingress of foreign objects into the filling valve cavity;
• the pressure switch is out of order.

EE

Excessively high temperature (only for units equipped with a dryer)

• the electrical circuits of the heating element are worn out;
• a thermal sensor has failed, which provides temperature measurement in units equipped with a drying function;
• the sensor connectors are oxidized.

UE - imbalance

The laundry is not correctly distributed in the machine and it must be spread around the perimeter of the entire drum;

Sud error (SUdS)

Displayed when there is an excessive amount of foam in the Samsung washing machine.

In this article, we examined all the most common error codes for Samsung washing machines, indicated the reasons for their occurrence.

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